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        "rendered": "<p>At <strong>Ashba Aljamal<\/strong>, we strive to ensure your satisfaction with our products. If you are not entirely happy with your purchase, we are here to help with our Refund and Returns Policy.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>1. Returns<\/strong><\/h3><ul class=\"wp-block-list\"><li><strong>Eligibility for Returns<\/strong>:<br>Items must be unused, in their original packaging, and in the same condition as received.<br>Proof of purchase (receipt or order confirmation) is required.<\/li>\n\n<li><strong>Return Window<\/strong>:<br>Returns are accepted within <strong>3 days<\/strong> from the date of receipt.<\/li>\n\n<li><strong>Non-Returnable Items<\/strong>:<ul class=\"wp-block-list\"><li>Opened or used products.<\/li>\n\n<li>Personal care items such as body butters, soaps, or hair treatments, unless they are defective or damaged upon arrival.<\/li>\n\n<li>Gift cards.<\/li><\/ul><\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>2. Refunds<\/strong><\/h3><ul class=\"wp-block-list\"><li><strong>Process<\/strong>:<br>Once your return is received and inspected, we will notify you of the approval or rejection of your refund.<\/li>\n\n<li><strong>Approval<\/strong>:<br>If approved, your refund will be processed, and the amount will be credited to your original payment method within <strong>5-7 business days<\/strong>.<\/li>\n\n<li><strong>Shipping Costs<\/strong>:<ul class=\"wp-block-list\"><li>Refunds do not include original shipping costs.<\/li>\n\n<li>Customers are responsible for the cost of return shipping unless the item was defective or incorrect.<\/li><\/ul><\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>3. Exchanges<\/strong><\/h3><ul class=\"wp-block-list\"><li>We replace items only if they are defective, damaged, or incorrect.<\/li>\n\n<li>To request an exchange, contact us within <strong>3 days<\/strong> of receiving the item.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>4. Damaged or Defective Products<\/strong><\/h3><ul class=\"wp-block-list\"><li>If you receive a damaged or defective product, please contact us immediately with:<ul class=\"wp-block-list\"><li>A photo of the item.<\/li>\n\n<li>Proof of purchase.<\/li>\n\n<li>A brief description of the issue.<\/li><\/ul><\/li><\/ul><p>We will resolve the issue promptly by offering a replacement or a full refund.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>5. Contact Us<\/strong><\/h3><p>If you have any questions or concerns regarding returns or refunds, please reach out to our customer service team at:<\/p><ul class=\"wp-block-list\"><li><strong>Email<\/strong>: <a>abeer_ali83@outlook.com<\/a><\/li>\n\n<li><strong>Whatsapp<\/strong>: +971568083833<\/li><\/ul><p>We value your trust and are committed to ensuring your experience with <strong>Ashba Aljamal<\/strong> is exceptional.<\/p><p><\/p>",
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